There’s no doubt about it – technology has not only changed the way we work and live, it’s also pushing boundaries in the way we do business. For instance, e-commerce has become the norm rather than an option today. We’re now used to the luxury of everything being just a click away or at our fingertips. With options like premier delivery services it is possible to receive an order within an hour of placing it. This was unheard of until about five years ago and in the years ahead, it is quite possible that there will be further disruption with the advent of technology and blurring of boundaries.
According to Global Total Logistics Market Report the pandemic has had highly complex and nuanced effects on supply chains, despite which the sector is expected to grow by 4.7% through to 2024. All over the world, supply chains are being transformed by the development of a more digitalised environment, where value chains are connected, and distribution systems are increasingly intelligent, autonomous and automated. The pace of advancements here is rapid and has led to huge impacts in flexibility, efficiency and automation of distribution. The fundamental building blocks of Industry 4.0 are driving innovation in supply chain and as companies seek to make their supply chains more efficient, the adoption of these new technologies into operations is becoming more prevalent.
It’s tough to delink technology from all this. This has allowed companies in logistics and supply chain management – both legacy brands and emerging ones – to forecast their requirements, deploy effective solutions and put in place measures leading to better efficiencies. Here are some of the trends that will act as the torch-bearers for the future of this industry.
Data-driven decisions
The global internet of things (IoT) in logistics market size was $34,504.8 million in 2019, and it is projected to grow with a CAGR of 13.2% between 2020 to 2030, as per IoT in Logistics Market Research Report. IoT has opened up a plethora of opportunities for supply chain. As a result of this, sensors are built into cabs, cargo ships, trains, etc., and connect to an alarm system or dispatcher that is monitoring and tracking.
In addition to this, there is a new influence that is emerging that could have a far-reaching impact on the supply chain— Big Data. Using data to understand patterns and streamline operations will help logistics firms deploy a more sustainable and efficient strategy. This is indicative of an interesting future where a typical logistics provider and vendor in the market will evolve to a more consulting-driven approach and become more like project managers, rather than actual movers of cargo.Making data-driven decisions have multiple benefits that include better supply chain visibility, demand forecasting, proactive line-haul planning, predictive maintenance, unexpected conditions detection, and last-mile delivery improvements.
Automation for smooth operations
Automation, alongside machine learning and artificial intelligence, are cornerstone components of the Supply Chain 4.0 concept (i.e. the next-generation digital supply chain). According to Colliers International, it is expected that online demand will outstrip demand for warehouses. Remodeling the global supply chain in the post-COVID world is essential.With e-commerce poised for further growth it becomes key for logistics companies to earmark investments in automation technologies within supply chain processes to meet fast-evolving omni-channel requirements.
Smart use of technology will also allow operators to forecast all their requirements including operating expenses, personnel time and other necessary capacities. Taking things a step further, technology like augmented reality, artificial intelligence, and the omniscient control towers can be game-changers as they will help enable automating processes and sharing of transparent and shareable data.
Use of Digital Twins
Digital twins are possibly one of the most exciting logistics technology trends to keep an eye on in 2021. This is drastically changing how the sector works: Now, physical and digital worlds can be melded into one, thus allowing, for the first time, to engage with the digital model of a physical object or part just like we would with their physical counterparts.
Warehouses and facilities can also use the technology to create accurate 3D models of their centers and experiment with layout changes or the introduction of new equipment to see their impact, risk-free. Furthermore, logistics hubs are able to create digital twins and use those to test out different scenarios and increase efficiency.A digital twin can enablecompaniesto introspect to identify bottlenecks and deploy solutions that will lead to better productivity. This can include measures like eliminating certain steps on a manufacturing production line, adjusting product formulations,rethinking package design and so on.
Increasing focus on sustainability
Sustainability is a trend that has been cutting across industries and logistics is no exception. Consumers are considering environmental impacts in their purchasing decisions while governments across the globe are instituting more stringent regulations, according to State of Logistics Annual Report. The importance of sustainability in a supply chain extends beyond going green. A supply chain built on a sustainable platform creates more partnership opportunities because environmental responsibility is a crucial focal point in today’s industry.
To lessen the negative environmental impact, companies leverage a plethora of technologies, from actual electric vehicles to AI-based software that calculates the route with the lowest generated emissions.
In today’s day and age, it is difficult to escape the effect of technology in our lives. As per The India Transport Management System Market Report 2021, transport management system (TMS) market in India is estimated to register double-digit CAGR from 2019 to 2028. One of the factors that is accelerating this change is evolving consumer preferences and online shopping. It is quite possible that these habits are likely to stay in the post-COVID world as well, which means that the logistics and supply chain industry of the future will need to focus on optimisation of technology and automation for safe and efficient movement of goods. This also means that the supply chain of tomorrow will be leaner, faster and most importantly, self-orchestrated.
The Federation of Freight Forwarders’ Associations in India (FFFAI) held its 6th EC Meeting for the term 2021-23 on May 27 and 28 in Bengaluru. The meeting was attended by the Office Bearers and 28 Member Association representative of FFFAI from across the country, there were many issues discussed and updates provided concerning customs, CBLR, EDI, Service Tax/GST, logistics, air cargo, sea cargo, skill development,importance of social media which FFFAI has expanded recently, technology developments, etc. The special focus of the 6th EC meeting was the updates on forthcoming 24th Biennial Convention of FFFAI to be held from August 12 to 14, 2022 in Chennai with the theme LOGISTICS RESHAPE, EMBRACE AND SURGE IN THE DIGITAL ERA. At this EC meeting, FFFAI also implemented Digital Learning platform for members and next generation for e-learning. It has been decided that FFFAI would initiate FIATA eFBL here in India to benefit the trade, which empowers customs brokers, freight forwarders and logistics service providers. In addition, updates on the recently held FIATA HQ Meet was also provided by the concerned members of FFFAI. FFFAI members present at this EC meeting stressed upon enhancing productivity on ICEGATE for trade facilitation and Ease of Doing Business. The FFFAI members also urged for creating a dedicated portal for LSP integration. As regard to skill development initiatives, IIFF’s (training arm of FFFAI) past and forthcoming training programmes (both online and classroom/physical) for the entire logistics industry were presented at the EC meeting. In addition, FFFAI’s various initiatives on capacity building through technology/IT also discussed withadequate importance. Recent activities of FFFAI Women’s Wing including organising interactive meetings with Government of India officials and industry experts were highlighted at this meeting which drew huge appreciation from the members. The members committed to expand the activities of the Women’s Wing in all the 28 member association locations to empower/encourage the women logistics practitioners. At this EC meeting FFFAI has signed an MoU with the National Institute of Industrial Engineering (NITIE) with an objective of skilling the aspiring candidates looking for opportunities in the logistics sector. Notably, a special session was organised at this 6th EC Meeting where N Sivasailam, former Special Secretary (Logistics), Ministry of Commerce, Government of India was present to address the FFFAI members and highlight the recent initiatives of the government in strengthening the logistics infrastructure, thereby leading in increase of international trade through multimodal connectivity and faster cargo clearance. He projected the ambitious growth potential of the logistics industry in India with a strong collaboration between government and industry people. Also speaking on the occasion was Bani Bhattacharya, IRS, who interacted with members of FFFAI on various initiatives of CBIC for the trade facilitation without human intervention. FFFAI Chairman Shankar Shinde thanked all the 28 associations for their support and appreciated the contribution of CBIC/DG systems trade facilitation measures. FFFAI Member Associations are: 1. Ahmedabad Custom Brokers' Association2. Aurangabad Customs House Agents Association3. Association of Custom House Agents Thiruvanthapuram4. Bangalore Custom House Agents Association5. Brihnamumbai Custom Brokers Association6. Calcutta Customs House Agents Association7. Chennai Customs House Agents Association8. Cochin Customs Brokers' Association9. Coimbatore Customs House and Steamer Agents Association10. Custom Brokers Association Hyderabad11. Delhi Customs Brokers Association12. Goa Custom Brokers Association13.Indore Customs House Agents Association14. The Kakinada Customs Brokers Association15. Kandla Custom Brokers Association16. Kanpur Customs Brokers Association17. Ludhiana Customs House Agents Association18. Mangalore Customs House Agents Association19. Mundra Customs Brokers Association20. Nagpur Customs House Agents Association21. Nashik Customs House Agents Association22. Nadia Custom Brokers Association23. Pipavav Custom Brokers Association24. Pune Customs House Agents Association25. Rajasthan Customs House Agents Association26.Tuticorin Custom Brokers Association27.Visakhapatnam Cusotms Brokers' Association28.West Bengal Custom House Agents Society FFFAI welcomes Women in Logistics/Youth in Logistics to participate on FFFAI forums and also invites membership application form logistics service providers in industry as this is a big national and international forum to network.
Ecom Express Limited, India’s sole pure-play B2C e-commerce logistics provider as of the Financial Year 2024, has introduced a new brand identity, underscoring its commitment to customer-centricity. This rebranding reflects a focus on addressing specific customer needs, prioritising customer-facing metrics, and integrating innovative technology across its nationwide express logistics network. The goal is to enhance speed, agility, and network reach, ensuring a customer-focused approach. The rebranding includes a dynamic logo and a refreshed visual identity, symbolising Ecom Express’s pursuit of excellence. The new logo features a forward-moving arrow within a square, representing the company’s dedication to delivery. The letter "E" in the logo stands for Expression, Innovation, and Progress, while the bold magenta colour signifies bravery, self-expression, and strength. This vibrant magenta reintroduction reflects Ecom Express's renewed commitment to customers, partners, and team members, as the company aims to simplify and democratise logistics for all. Ajay Chitkara, CEO and MD of Ecom Express, elaborated on the transformation, stating, “Our refreshed brand identity reaffirms our customer-first approach as we continue to integrate technology and innovation to provide reliable, high-speed services with the widest network reach. This transformation also underscores our commitment to our employees and delivery partners, who are essential to our business.” The new logo embodies Ecom Express’s dedication to its core values, focusing on customer welfare and fostering a diverse, inclusive environment. This rebranding signifies a promise to redefine logistics through advanced technology, making life easier for all types of customers.
The Uttar Pradesh government is set to develop a multi-modal logistics hub (MMLH) in Greater Noida’s Dadri, investing Rs 7,064 crore to support its $1 trillion economy goal. This hub will cover 823 acres, with a core development area spanning 455 acres. Key developments include commercial and administrative facilities over 17.5 acres, a rail yard, and other projects across 350 acres. Under Chief Minister Yogi Adityanath’s directives, a detailed action plan has been designed to expedite these initiatives. The Dadri MMLH aims to become a world-class freight handling facility, functioning as a dry port to ensure the swift transit of goods and raw materials. This project is poised to be India's largest logistics hub. Located on the eastern and western dedicated freight corridors, it will serve as a central hub for container handling, warehousing, cold storage, processing, de-stuffing, stuffing, and value-added packing. Providing seamless rail connectivity, the hub will feature rail platforms, customs clearance facilities, cargo segregation areas, truck parking zones, and extensive green spaces. The project is being developed under the Public-Private Partnership (PPP) model, supervised by the Greater Noida Industrial Development Authority and adhering to the guidelines of the National Industrial Corridor Development and Implementation Trust (NICDIT). The Greater Noida Industrial Development Authority has prepared the Master Detailed Project Report (DPR) for constructing the approach track and Rail Over Rail (ROR) bridge from New Dadri station to the MMLH boundary. The Dedicated Freight Corridor Corporation of India (DFCCIL) has approved the DPR for railway tracks and terminal stations within the MMLH. Additionally, the tender documentation for land acquisition and signaling processes for the approach track has been finalized. Concurrently, the development of trunk infrastructure, including boundary work, roads, canals, bridges, utility relocation, and water and power supply, is progressing through various phases.
ESR India, the largest APAC focused industrial and logistics real estate platform, has inked a Memorandum of Understanding (MoU) with the Government of Tamil Nadu for a potential investment of INR 550 crores. The MOU is signed for the launch of two industrial parks in Kancheepuram and Krishnagiri districts of the state over the next five years. Once fully operational, the two projects have the potential to create over 4,400 jobs in the facility, that shall boost the overall socio-economic growth in the region. The MoU was signed at the Investment Conclave 2021 conference held today. It will facilitate ESR India’s proposed investment at Kancheepuram and Krishnagiri industrial parks by helping in streamlining land acquisition, approvals, clearances, and administrative processes as per existing policies, rules, and regulations of the Government of Tamil Nadu. The policy and regulatory reforms unveiled in recent times has accentuated the entry of international institutional players and has set new benchmarks for industrial developments in the country. Commenting on the development, Abhijit Malkani, CEO and Country Head, ESR India said, “We are delighted to announce our affiliation with the state government. The Government of Tamil Nadu has been very supportive in encouraging industrial developments in the state by creating a favourable business climate for industrial players. The MoU will see ESR invest INR 550 crores to develop industrial parks in Tamil Nadu, offering 1,800 direct and 2,600 indirect job opportunities in the facility.” “Our goals are aligned with the vision of the Tamil Nadu government, to create avenues to increase business and trade inclusion opportunities and employment towards garnering better economic growth in the region,” he further stated. ESR India is currently present across 9 cities and 15 locations with a total GFA of 18 mn sq ft. These state-of-the-art facilities will be developed upholding the best practices for ESG and sustainability.
Singapore’s Changi Airport is sharpening its focus on pharmaceuticals and e-commerce shipments to navigate constrained cargo capacity until planned expansion in the 2030s. According to Lim Ching Kiat, Executive Vice President of Air Hub and Cargo Development at Changi Airport Group, current facilities face mounting pressure due to growing regional demand, necessitating strategic tenant and cargo type management. E-commerce continues to be a key growth driver for air cargo globally, fueled by major players like Shein, Temu, and TikTok Shop. At the same time, Singapore is solidifying its position as Southeast Asia’s preferred pharmaceutical hub, attracting investments from global biopharma giants such as Thermo Fisher, Sanofi, BioNTech, and MSD. Looking ahead, Changi Airport plans to launch a second logistics park by the 2030s, aiming to increase its annual cargo capacity from 3 million tons to 5.4 million tons. The new free trade zone will further expedite cargo handling and redistribution. In 2024, Changi Airport reported handling 1.99 million tons of airfreight, a 14.6% rise from 2023, driven by robust cross-border e-commerce demand, improved trade routes with China and the U.S., and recovering electronics exports. Top air cargo markets included China, Australia, the U.S., Hong Kong, and India.
The Indian Railways has unveiled an innovative new look for the Vande Bharat goods carrier, designed to enhance efficiency in freight transport across the nation. This state-of-the-art freight train features advanced technology and modern design, aimed at reducing transit times and improving the overall supply chain network. Equipped with upgraded features, the Vande Bharat goods carrier can transport a wide variety of goods, ensuring a more reliable and faster delivery system. The initiative is part of a broader strategy to modernise India's logistics infrastructure and promote the use of railways for cargo movement, which is essential for sustainable economic growth. This new freight carrier will not only help in decongesting road transport but also contribute to reducing carbon emissions, aligning with the government's commitment to environmental sustainability. With its introduction, Indian Railways aims to enhance cargo capacity and operational efficiency, providing a significant boost to the logistics sector. As the demand for efficient logistics solutions continues to rise, the Vande Bharat goods carrier is poised to play a crucial role in shaping the future of freight transportation in India.
The Zero Emission Port Alliance (ZEPA) has recently announced the onboarding of 11 key organisations from the container port industry. Notable members include APM Terminals (APMT), CATL, DP World, Kempower, Patrick Terminals, Port of Aarhus, Port of Rotterdam, Rocsys, Sany, SSA Marine, and ZPMC. These members are united in their commitment to accelerate the adoption of Battery-Electric Container Handling Equipment (BE-CHE). ZEPA aims to significantly advance port decarbonisation efforts, making BE-CHE both affordable and accessible within the next decade. In recent months, ZEPA has conducted working sessions, initial analyses, and held its first formal Steering Committee during the TOC Europe conference on June 11. The Steering Committee, which met at TOC Europe in Rotterdam, emphasized the importance of their collective membership in reducing emissions and achieving Total Cost of Ownership parity for battery-electric equipment compared to diesel. Industry leaders underscored that rapid change is achievable through cross-value chain collaboration. ZEPA's initiatives are meticulously designed and implemented in compliance with anti-trust and competition laws, with oversight from external legal counsel to ensure transparency and legality. Sahar Rashidbeigi, Global Head of Decarbonisation at APMT, reflected on ZEPA’s progress: “Reflecting on our journey, it is incredible to see how far we have come since defining the problem at last year’s TOC Europe conference. From the ‘tipping point’ White Paper nine months ago to launching ZEPA with DP World in December during COP28, and now onboarding 11 key members across the value chain, our progress highlights that we are addressing a valuable problem that resonates across the industry, and it affirms our conviction that collaboration is essential to tackle it effectively.” ZEPA's collective effort marks a pivotal step in the pursuit of sustainable and zero-emission port operations, showcasing the power of industry-wide cooperation in combating climate change.
Ekart introduced a new ‘Refinish Service’ to tackle the challenges of returns management in the fashion and lifestyle sector. This innovative service enables retailers to refurbish over 90 percent of returned inventory, helping brands mitigate losses and maximise revenue potential. The Refinish Service is designed for direct-to-consumer (D2C), e-commerce, and retail players in the fashion and lifestyle segments. It also caters to other industries, including footwear, handbags, accessories, and home and decor products such as curtains, bed sheets, and blankets. With a combined processing capacity of 55,000 units daily, Ekart employs best-in-class machinery and energy-conserving technologies. The refinishing process at Ekart's facilities involves rigorous quality checks, stain removal, box replacement, ironing, stitching (if needed), and final quality control to ensure the finesse of refurbished products. Mani Bhushan, Chief Business Officer of Ekart, commented, “By harnessing cutting-edge technology and sustainable practices, the refinishing service empowers brands to optimise their supply chains and drive positive change on a broader scale. The service sets a new standard for returns management, demonstrating our commitment to innovation, efficiency, and sustainability.” Ekart operates Refinish centers across major demand clusters in India, including Gurgaon, Mumbai, Bangalore, and Kolkata. These strategically located centers facilitate swift return processing and reduce transport costs for brands. The facilities are equipped with advanced machinery, including up-steam tables, steam vacuum tables, and industry-leading foam finishers, ensuring thorough and efficient processing of returned inventory. Ekart's Refinish Service marks a significant step forward in returns management, offering a sustainable and efficient solution that benefits both retailers and the environment.
