In line with the goal of creating integrated solutions for customers that go end-to-end, Maersk started focussing on and increasingly moving cargo on rail instead of the road, raising the benchmark for offering ‘assured transit times’ with its rail solutions to customers. The integrated logistics service provider witnessed 43% growth in the movement of containerised export cargo on rail in 2021 and 23% growth on rail for import and export combined.

Using rail to move cargo had multiple benefits for Maersk’s customers—with up to 30% quicker transit times as compared to road transport, solid, unhindered connectivity between ports and manufacturing hubs, scheduled movement for better predictability, and around 14.5 MT lower carbon footprint.

Taking cue from this, Maersk developed 13 new weekly dedicated rail services of which some were based on the ‘assured transit’ concept on the Dedicated Freight Corridors (DFCs). These rail services were designed in such a way that different industrial verticals were to be connected to the ports.

Going forward, the forward-looking solutions developed are expected to aid the rising demand for sectors such as e-commerce through dedicated services. E-commerce, which has traditionally run on road transit, is expected to move towards rail even more in the near future as it gives assured transit for time-sensitive cargo.

Examples of these were the ‘Automotive Express’ running between the Northern Capital Region’s (NCR) automotive manufacturing hub and the port of APM Terminals Pipavav, Gujarat or the ‘Retail Express’ that ran on DFC to give assured transit time to lifestyle and apparels sector. The benefits of dedicated solutions like ‘Retail Express’ were multi-fold—customers could reduce their inventory hold by almost 10% and be able to connect to ocean transportation leg in time, saving them penalty costs too.

The 13 new services offered by Maersk include: 

Train Name From To 
Goa Express (x2) Mormugoa JNPT 
Retail Express 1 Dadri Mundra 
Retail Express 2 Jodhpur Pipavav 
Chemical Express Ankleshwar JNPT 
Automotive Express 1 Gurugram Pipavav 
Automotive Express 2 Waluj JNPT 
Garden city Express Bengaluru JNPT 
Malia Express Malia Mundra 
Maersk Cross Country Durgapur JNPT 
Industrial Express Vizag Jajpur 
Solar Express Mundra Jodhpur 
Rice Express Bikkavolu Vizag 

“Being committed to connecting and simplifying our customers’ supply chains meant we had to go beyond solutions that are on the menu card. We wanted to create exciting offerings that would delight our customers, especially in the tough pandemic situation that we have been operating in,” said Vikash Agarwal, Managing Director, Maersk South Asia.

“Having flagged off 13 new services successfully over the year, Maersk is truly proud to have designed and implemented what customers needed. And it doesn’t end there – with the new environment-friendly rail services, in 2021 we reduced carbon footprint that is equivalent to the emissions from a car being driven for around 60,000 km,” he added.

“Unlocking the potential of rail solutions to move cargo during the toughest times of the pandemic has been hugely satisfying. To be able to play a role in developing tailor-made solutions for customers which ultimately helped the traders in the country connect to the global market was even more gratifying,” said Akshyat Bhatia, Head of Landside Transportation, Maersk South Asia.

“Rail has always been considered as a second alternative to road transport despite being safer and faster. Last year we have created 273 new corridors with rail as the backbone and connected our customers on this highly efficient mode of logistics all the way to their hubs of convenience. Having carried more than 50,000 containers (twenty feet equivalent units/TEUs) over and above the previous year and having covered 150,000 km, we are confident of building on this solution in the coming years too,” said Jyoti Mitter, Rail Product Manager, Maersk South Asia.

Maersk plans to develop further on the foundation of the rail solutions in 2022.


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