MASkargo signed a Partnership of Excellence with DHL Express to launch a new service – MH Door-to-Door (MHD2D), says release.
MHD2D is a door-to-door delivery service which utilises a web portal to allow customers to get quotation, book for delivery, pay online, print consignment note and track the shipment.
With this collaboration, DHL will provide the back-end services of picking up and delivery of goods to recipients.
The service will be available to the public on www.mhd2d.com from 24 April 2021 onwards.
Ibrahim Mohamed Salleh, MASkargo’s chief executive officer said in a statement, “MASkargo’s business model has always been on the airport-to-airport concept. However, the evolution of customers’ purchasing style and expectations in the delivery of goods purchased today has highlighted the need for us to be closer to our customers.”
“After many discussions related to the technical details of this new service, we are pleased to have found a reliable partner in DHL. With the objective of making this service a comprehensive end-to-end solution for the public, we hope to leverage on each other’s expertise and network in giving the best delivery service to our customers,” he adds.
“DHL recently released a new Whitepaper, ‘The Ultimate B2B E-commerce Guide: Tradition is out. Digital is in,’ that predicts strong growth in the B2B E commerce market, and expects that 80% of all B2B sales interactions between suppliers and professional buyers will take place in digital channels by 2025,” said Julian Neo, Managing Director of DHL Express Malaysia & Brunei.
“Customers today are always on the go and they want their products faster than ever before. This partnership with MASkargo couldn’t have been better timed as we leverage our presence in over 220 countries and territories worldwide to provide our insights and expertise to customers looking to harness the opportunities afforded by e-commerce,” added Neo.