dnata, a leading global air and travel services provider, has signed a concession agreement with The Government of Zanzibar, along with Emirates Leisure Retail and SEGAP, to provide a range of ground and passenger handling, cargo and airport hospitality services.

Under the partnership, dnata will oversee the operations of Zanzibar Abeid Amani Karume International Airport’s (ZNZ) newly-built international terminal (T3), with SEGAP supporting the Zanzibar Airports Authority (ZAA) in a management capacity.

Emirates Leisure Retail will partner with MMI as master concessionaire for all food and beverage, duty free and commercial outlets at T3.

dnata has also committed to invest in a state-of-the-art cargo centre to establish cargo operations at the airport, supporting local trade and businesses.

The facility will comply with the highest industry standards ensuring efficient and safe handling of a broad range of cargo, including perishables, pharmaceuticals, dangerous goods, live animals, aircraft engines and vehicles.

dnata’s expansion into Zanzibar represents an investment of over US$7 million and will create up to 400 direct local jobs with the company.

Including this latest investment which is dnata’s first operation in Tanzania, dnata now provides quality and safe ground handling, cargo, catering and travel services in 36 countries.

Steve Allen, Executive Vice President of dnata and Chairman of Emirates Leisure Retail and MMI said, “We are thrilled to expand our global footprint into Africa and establish operations at the airport of Zanzibar.”

“We are confident that our investment in the local aviation industry will stimulate tourism and trade, delivering significant benefits for Zanzibar businesses and the local community. We look forward to a fruitful partnership with the Zanzibar Airports Authority and SEGAP.”

H.E. Dr Hussein Ali Mwinyi, President of Zanzibar and Chairman of the Revolutionary Council said, “The launch of our new terminal at the Abeid Aman Karume International Airport marks a turning point in the Revolutionary Government of Zanzibar’s efforts in becoming a globally recognized island for tourism and trade.”

“The Zanzibar Airport Authority’s partnership with dnata reaffirms our commitment to international excellence in providing a seamless experience for all international visitors. We look forward to expanding our global footprint in facilitating trade and investment via our increased handling capacity for both passenger and air cargo operations.”


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