To improve the digitalisation and synchronisation of many unwieldy ground handling processes, Lufthansa Cargo has outsourced the handling and co-ordination of inbound and outbound freight shipments to Fiege Air Cargo Logistics GmbH & Co KG (FACL) at its Lufthansa Cargo Center (LCC) in Frankfurt, until mid 2021. The physical cargo handling processes in the LCC had already been largely outsourced to various external service providers for many years.
In the course of digitalisation, the process landscape in LCC was standardised across the board and consistently aligned with the material flow.
“Our future partner contributes additional expertise in the area of digitalization as well as efficient design and implementation of warehouse processes. At the same time, the new cooperation model will reduce the number of direct interfaces for Lufthansa Cargo, enabling us to make optimum use of the advantages of digitisation. FACL will be an important partner for us in all aspects of physical handling at the Frankfurt hub,” explains Dr Mohammad Ali Seiraffi, Lufthansa Cargo Vice President Handling Frankfurt and Head of the LCC.
“We look forward to contributing our expertise in digitisation to the Lufthansa Cargo Center as part of a long-term cooperation. We will help to further enhance the operational quality and synchronise the logistics processes in ground handling with the modernised IT infrastructure of the LCC“, says Felix Scherberich, Managing Director at Fiege.
The planning and control of the cargo processes as well as the overall responsibility for the processes will remain in the hands of Lufthansa Cargo. The new co-operation will not result in any changes for the cargo airline’s customers.